Privacy Policy
Privacy Policy
Usmca Foods Inc (also referred to as “SHACK ATTAKK”, “we”, “us” or “our”) respects your privacy and is committed to protecting it by adhering to this privacy policy (” Privacy Policy ” or ” Policy “). This Policy describes the types of information you voluntarily provide to us (” Personal Information “) and details our policies and procedures regarding the collection, use and sharing of your Personal Information.
This Privacy Policy applies to SHACK ATTAKK, the websites of the following restaurants: Coco Frutti; Coco Loco; L’œuf Doré; Coq O Bec; Shack Attakk (individually, ” SHACK ATTAKK Banner “), their mobile applications, if any (collectively, the “Website”) and all of their related services (” Service ” or ” Services “).
COLLECTION AND USE OF YOUR PERSONAL INFORMATION
Types of information collected
Personal information
You may access and use our Web Site without telling us who you are or revealing any information by which anyone could identify you as a specific and identifiable individual. If, however, you wish to interact with our Web Site and use certain of its features, you may be asked to provide certain Personal Information, including:
- your e-mail address;
- your first and last name;
- your phone number;
- your address, province, city, postal code;
- your birthday;
- your gender;
- your curriculum vitae
We receive and store any Personal Information you agree to provide when you complete a form on the Website, including in the following circumstances:
- When you subscribe to a newsletter;
- When you buy a gift card;
- When you place an order via our Website;
- When inquiring about franchise opportunities;
- When you apply for a job;
- When you enter our contests;
- When you create an account for meal delivery or take-out;
- When you become a member of our rewards and loyalty program(s); and
- When you contact us to ask a question, file a complaint or provide feedback.
SERVICE PROVIDERS
Some of the information collected is actually collected and stored by our Service Providers (the “Service Providers”) who provide services on our behalf, such as, but not limited to, newsletter mailing list management, online take-out/delivery orders, online surveys, restaurant reservations, and rewards and loyalty program management. Our Service Providers include Ueat, Doordash, UberEat, Libro, Mail Chimp, See my apps, Payfacto, and others. We do not authorize them to use or disclose the information provided for their own marketing or other purposes. It is important to note, however, that when you create a meal delivery or takeout account, place a meal order online, participate in one of our rewards and loyalty programs, complete a survey, or apply for a job online, you may be redirected to our Service Providers’ website, which is managed by them. It is your responsibility to read their privacy policies and separate privacy terms and conditions to better understand how these Service Providers manage your Personal Information. SHACK ATTAKK assumes no responsibility or liability for the manner in which they may collect, use, share or otherwise treat your Personal Information.
Transactional information
SHACK ATTAKK does not collect, process or store your credit card information. However, we do use Service Providers such as Global payment and Payfacto, to process transactions you request on our Website, such as the purchase of gift cards. Again, it is your responsibility to read and understand the privacy policies of these Service Providers to better understand how your credit card information is managed and protected by these Service Providers.
PURPOSES FOR WHICH YOUR PERSONAL INFORMATION IS COLLECTED
TYPES OF INFORMATION COLLECTED
PERSONAL INFORMATION
Newsletter Subscription: Your Personal Information will be used to send you e-mail communications about the latest news from your favourite SHACK ATTAKK Banner, new menu items, limited-time offers and occasional surveys.
Purchase of gift card(s) : Your Personal Information will be used to process your gift card order and complete the transaction(s) you have requested.
Placing an order via our Website: Your Personal Information will be used to process your order(s) and carry out the transaction(s) you have requested.
Franchise opportunities: Your Personal Information will be used to contact you and continue the application process.
Employment opportunities: Your Personal Information will be used to contact you and continue the application process.
Participation in online contests: Your Personal Information will be used to administer the contest, including contacting the winner and coordinating the payment of the prize.
Online Ordering Account Creation: Your Personal Information will be used to facilitate the online ordering experience and checkout.
Membership in one of our rewards and loyalty programs: Your Personal Information will be used to send you exclusive offers, discounts on your favourite dishes and “VIP” access to special benefits. By providing your information to SHACK ATTAKK, you consent to SHACK ATTAKK collecting, storing and/or using your Personal Information for the purposes described above. If your Personal Information is to be used, collected and/or shared for other purposes, your consent will be obtained prior to or at the time the information is collected.
COOKIES AND TRACKING TECHNOLOGIES
Our Website and Services use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard drive by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
We use cookies and similar tracking technologies such as web beacons (small electronic files also known as “web beacons”, “pixel tags” and “single pixel tags”) to track activity on our website and store certain information. Please note that you have the ability to accept or decline cookies. Most web browsers automatically accept cookies by default, but you can change your browser settings to refuse cookies if you prefer.
Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you log out, while session cookies are deleted as soon as you close your web browser.
SHACK ATTAKK may also work with third parties such as Google Analytics to monitor and analyze the use of our Website. This web analytics service provided by Google tracks and reports website traffic. The data collected is shared with other Google services. You can prevent your activity on the website being made available to Google Analytics by installing the Google Analytics deactivation browser add-on. This module prevents Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information about visitor activity with Google Analytics. For more information on Google’s privacy practices, please visit the Google Privacy & Terms webpage: https://policies.google.com/privacy which refers to automatically collected data, either generated by the use of the Website, or originating from the Website infrastructure itself (for example, the duration of a page visit).
For more information about our cookie policy, please click here.
ACCESS, RECTIFICATION AND RETENTION OF YOUR PERSONAL INFORMATION
You have the right to access your Personal Information, update it, correct any inaccuracies and/or have it amended if necessary, within a reasonable period of time. To request access to your Personal Information or to update and/or correct it, please feel free to contact SHACK ATTAKK Banner directly using the contact information on its website or contact USMAFOOD directly by telephone or e-mail at the addresses listed below in the “CONTACT US” section of the Policy, and we will endeavor to respond to you within thirty (30) days of your request.
SHACK ATTAKK will retain your Personal Information only as long as necessary for the purposes set out in this Policy and to the extent necessary to comply with federal and provincial privacy laws and regulations. Upon expiration of the retention period, Personal Information will be deleted.
WITHDRAW YOUR CONSENT
You may withdraw your consent to the collection, use or sharing of your Personal Information at any time, except in the case of legal or contractual restrictions. For newsletters, you may withdraw your consent by clicking on the unsubscribe link in our electronic communications. For rewards and loyalty programs or meal delivery and take-out accounts, you may withdraw your consent by modifying your account settings. For all other requests to withdraw consent, you may contact SHACK ATTAKK Banner using the contact information on its website or contact SHACK ATTAKK using the information in the “CONTACT US” section of the Policy, and we will process your request promptly.
Withdrawing your consent to the collection, use and sharing of your Personal Information may limit our ability to communicate with you and provide you with certain products and services.
TRANSFER OF YOUR PERSONAL INFORMATION
Your Personal Information is collected and stored at SHACK ATTAKK’s offices and at any other location where the parties involved in the processing are located. This means that this information may be transferred to and stored on computers located outside your province, country or any other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
USMAFOOD will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this policy and generally accepted principles for the protection of personal information, and no transfer of your Personal Information will take place to any organization or country unless adequate controls are in place, including with respect to the security of your information.
DISCLOSURE OF YOUR PERSONAL INFORMATION
SHACK ATTAKK is responsible for all Personal Information in its custody and control, including information transferred to third parties. Depending on the Services requested, we may share your information with our subsidiaries and/or joint venture partners, affiliates, contracted companies, franchisees and/or Service Providers on whom we rely to assist us in operating the Website and managing the Services offered to you, and whose privacy policies are consistent with ours or who agree to comply with our policies regarding Personal Information. We will not share any information with unaffiliated third parties.
We may also disclose any personal information we collect, use or receive if required or permitted to do so by law, for example to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud and/or respond to a government request.
In the event that we go through a business transition, such as a merger or acquisition by another company, or the sale of some or all of its assets, your Personal Information will likely be one of the transferred assets.
SECURITY OF YOUR PERSONAL INFORMATION
We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. We maintain reasonable administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of the Personal Information under our control and custody. However, no method of transmission over the Internet, or method of electronic storage, is completely secure. Although we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
DATA BREACH
If we become aware that the security of the Website and Services has been compromised or that your Personal Information has been disclosed to unrelated third parties as a result of external activities, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate action, including, but not limited to, investigation and reporting, and notifying and cooperating with governmental and law enforcement authorities. In the event of a data breach, we will use reasonable efforts to notify affected individuals if we believe there is a reasonable risk of harm to you as a result of the breach or if notice is required by law. When we do so, we will notify you directly and/or post a notice on the Website.
PROTECTING THE PRIVACY OF MINORS
If we become aware that the security of the Website and Services has been compromised or that your Personal Information has been disclosed to unrelated third parties as a result of external activities, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate action, including, but not limited to, investigation and reporting, and notifying and cooperating with governmental and law enforcement authorities. In the event of a data breach, we will use reasonable efforts to notify affected individuals if we believe there is a reasonable risk of harm to you as a result of the breach or if notice is required by law. When we do so, we will notify you directly and/or post a notice on the Website.
Links to other websites
Our website may contain links to other third-party websites. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to consult the privacy policy of each site you visit.
We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party sites or services.
CHANGES TO THIS PRIVACY POLICY
COMPLAINTS PROCEDURE FOR THE PROTECTION OF YOUR PERSONAL INFORMATION
CONTACT US AT
If you have any questions about your Personal Information or if you have any other privacy questions or concerns, we encourage you to contact SHACK ATTAKK’s Chief Privacy Officer using the details below:
Visit this page on our website: https://SHACK ATTAKK.com/
Send us an e-mail: marketing@usmcafood.com
By sending us a letter to 535 boul. Sir Wilfrid Laurier Mont St-Hilaire
